Last updated: October 11, 2026
These Terms and Conditions (“Terms”) govern your use of https://abhidigitalagency.com (the “Website”) and the services provided by Abhidigitalagency (“we”, “us”, “our”). By using the Website or engaging us, you agree to these Terms. If you do not agree, please do not use the Website or our services.
1. About Us
Abhi Digital Agency is a digital marketing and web solutions agency based at Vijayawada, Andhra Pradesh – 520003, India. You can reach us at info@abhidigitalagency.com or +91 9951248899.
In these Terms, “Client” means any person or business that engages us for services.
2. Our Services
We offer the following services:
- Website development (custom, WordPress, eCommerce, and Shopify)
- Mobile app development (Android and iOS)
- SEO services (SEO, AIO, GEO, and SGE)
- Social media marketing (management and advertising)
- Google Ads management
- LinkedIn management
The exact scope, deliverables, timelines, and fees for each project are set out in a written proposal, quote, or invoice that you accept (a “Proposal”).
3. Proposals and Engagement
A Proposal becomes binding when you accept it in writing (including by email or message) or pay the first invoice, whichever happens first. Work outside the agreed scope will be quoted separately and carried out only after you approve it.
4. Fees, Payments and Taxes
- Fees and the payment schedule are stated in the Proposal or invoice.
- Unless stated otherwise, fees exclude applicable taxes, including GST in India, which are added to invoices where required.
- Invoices must be paid by the due date shown. We may pause work or suspend services while an invoice is overdue.
- Third-party costs, such as domain names, hosting, premium plugins or themes, stock media, software licences, and advertising spend, are separate from our fees and are paid by you. Advertising spend is paid directly to the advertising platform.
- Payments made on the Website are processed by third-party payment providers, as described in our Privacy Policy.
5. Client Responsibilities
You agree to:
- Provide accurate information, content, and access that we reasonably need, on time.
- Give feedback and approvals promptly, as delays may affect timelines and cost.
- Make sure you own, or have permission to use, all content, images, logos, and materials you give us.
- Make sure your products, services, and advertising claims comply with applicable laws and platform policies.
6. Timelines, Revisions and Approvals
Timelines in a Proposal are estimates and depend on you providing content, feedback, and approvals on time. The number of revision rounds included is stated in the Proposal, and additional revisions may be charged. Once you approve a deliverable, later changes may be treated as new work.
7. No Guarantee of Results
Digital marketing results depend on factors outside our control, including search engine and social platform algorithms, competition, budgets, market conditions, and your own products and pricing. We work diligently and follow accepted practices, but we do not guarantee any specific outcome, including search rankings, website traffic, leads, sales, follower growth, or return on ad spend.
8. Intellectual Property
- Your materials: you keep ownership of the content, logos, and materials you provide to us.
- Final deliverables: once you have paid in full, you own the final designs, content, and other deliverables we create specifically for you, excluding the items described below.
- Our tools and third-party items: we keep ownership of our pre-existing tools, code libraries, frameworks, templates, and methods. Third-party themes, plugins, fonts, and stock media remain subject to their own licences.
- Portfolio: unless you tell us in writing that you do not want this, we may show the work we did for you, without disclosing confidential information, in our portfolio and marketing.
- Website content: the text, graphics, logos, and design on this Website belong to us or our licensors and may not be copied or reused without our permission.
9. Third-Party Platforms and Links
Our services often involve third-party platforms and tools, such as Google (Search, Ads, and Analytics), Meta, LinkedIn, WordPress, Shopify, hosting providers, and payment gateways. Their own terms and policies apply, and they may change features, pricing, or algorithms, or suspend accounts, at any time. We are not responsible for those changes, or for the content or practices of third-party websites linked from our Website.
10. Confidentiality
Each party will keep the other’s non-public business information confidential and use it only for the purposes of the engagement, except where disclosure is required by law or the information becomes public through no fault of the recipient. This obligation continues after the engagement ends.
11. Acceptable Use of the Website
You agree not to:
- Use the Website unlawfully or in a way that harms others.
- Attempt to gain unauthorised access to the Website, our servers, or any data.
- Introduce viruses or other malicious code.
- Copy or scrape the Website’s content at scale without our permission.
- Submit false or misleading information through our forms.
12. Online Orders and Refunds
Orders placed on the Website are confirmed once payment is received. Because our services involve time, expertise, and third-party costs, fees for work already carried out and third-party costs already incurred are non-refundable.
If you cancel before work has started, we will refund the payments we received, less any third-party costs already paid on your behalf. Approved refunds are returned to the original payment method within a reasonable time. Refund terms for a specific project may be set out in its Proposal.
13. Disclaimer of Warranties
The Website and its content are provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and uninterrupted or error-free operation.
14. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential loss, including loss of profits, revenue, data, or business opportunity. Our total liability for any claim relating to a service is limited to the fees you paid us for that service.
Nothing in these Terms limits any liability that cannot be limited by law.
15. Indemnification
You agree to indemnify and hold us harmless from claims, losses, and expenses (including reasonable legal fees) arising from the content or materials you provide, your breach of these Terms, or your violation of any law or third-party rights.
16. Suspension and Termination
Either party may end an engagement by giving written notice. You will pay for work completed and costs incurred up to the termination date. We may suspend or end our services immediately if you breach these Terms, fail to pay, or if continuing would violate the law or a platform’s rules.
Sections that by their nature should continue, such as payment, intellectual property, confidentiality, and liability, survive termination.
17. Governing Law and Disputes
These Terms are governed by the laws of India. We encourage you to contact us first so that we can try to resolve any dispute informally. If it cannot be resolved, the courts at Vijayawada, Andhra Pradesh, India will have exclusive jurisdiction, unless the law of your country gives you the right to bring a claim elsewhere.
18. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use personal information.
19. Changes to These Terms
We may update these Terms from time to time. The “Last updated” date shows when they were last changed. By continuing to use the Website or our services after changes are posted, you accept the updated Terms.
20. Contact Us
Abhi Digital Agency
Vijayawada, Andhra Pradesh – 520003, India
Email: info@abhidigitalagency.com
Phone: +91 9951248899
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